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How to talk so your clients will listen...
...and listen so your clients will talk.
Welcome to ideas, reflections, tips and tricks to support your client listening strategy.
timing
Embrace the festive spirit with your clients
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The power of client feedback: are you really listening?
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The Top Excuses for avoiding getting client insight #2
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The Top Excuses for avoiding getting client insight #1: "it's not a good time."
